Thread: Silliness Crying, Silly or Not !!!
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Old 03-05-2010, 08:52 AM   #23
Kevin2960
YODA's Uglier Twin
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Posts: 974
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Join Date: Feb 2010
Location: Leicester, UK
Device: PRS-600 and 2 Kindle 3's - and now a K4 + HTC Desire HD
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Email from WH Smith Online .....

Thank you for your email in response to my colleague.

To reiterate, you will receive a full refund when the faulty item is returned to us. However, if you would like us to re-order this for you then this would result in a charge back to your payment card for the replacement.

If I can be of further help, please let me know.

Kind regards

Customer Service Coordinator


YES YES YES .... I Get a New PRS-600

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