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Originally Posted by Robertb
Dear Lance:
I use my Pocket PRO a ton for music. I think I sometimes listen more than I read. Trust me... I had an iPod and when I got the first Pocket PRO I had all my fellow employees compare. EVERYONE picked the Pocket PRO sound superior. I bought a very high-priced audio-technica noise-cancelling pair of headphones. I also has a great pair of Sennheisers. The sound on the Pocket PRO warrants great headphones.
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I have a Sennheiser HD-202. Not a high end model, but I think it should be good enough to handle regular usages. I know that to judge the sound quality is a very subjective matter. I hope that the complains I had are not because I am too picky.
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You are still under warranty. The warranty is parts and labor for a year. Let our techs try first to help you by phone (1-866-368-8788) or email (support@astak.com). We have never yet had a single complaint regarding the sound so this will really be hard for the techs.
But it is important that we at least try to right it for you.
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Besides all the features, form factor, etc. that made me decide to choose PP, I think knowing that there is a trustworthy person from the product company actively helping people here is also a big factor. Thanks Robert! I really appreciate your responsiveness. Like I mentioned from the beginning, music player is not my big concern. But I think TTS can become a big one to me. I will contact your tech support later to figure things out.
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Originally Posted by Acreo Aeneas
I know the problem. Turn down the volume on your PP. The PP's internal amp has a really high output (max mW is probably somewhere around 100?). Secondly, if you are still getting pops and crackle, try a better pair of 'phones or get a headphone amplifier to go between your PP and headphones and turn your PP's volume to lowest audible setting. The amp should help clear up some of the noise.
The problem is a high output (from the source) and a low impedance (from the 'phones) plus the phones internal speakers not being able to handle the higher output. If the amp doesn't clear up the noise, then you should get a pair of higher impedance phones (some with 20 ohms or greater resistance).
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Hi, Acreo. Thanks for the advices. I will give it a try. As of my reply to Robert, you think HD-202 is ok? I guess because of my limitation on the language, my description might lead you to think of the distortion. Let me try to explain it again. If I use TTS, the voice I heard seems to be broken into two layers. The foreground layer is the normal voice. But the other layer is a sharp/acute sound (It's a synchronized voice to the foreground one) that is really annoying. Why cannot I just get one tone of voice but two? Maybe it's normal to TTS but at least it sounds way too different from my Garmin GPS's voice