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Highroller · 03-03-2010, 07:29 PM

Well my lockup seemed a little different. My screen didn't blank it just froze. On reset it stuck on the Jetbook- Lite screen even when I tried to reload the firmware it froze same place for an hour. They replaced it. I wrote and asked what caused the problem, ie hardware or software? This is the replay I got via email

Thank You for Your email.
This is not the problem of neither hardware, nor software. This is the problem of compatibility of hardware with software. We are planning to release new updates shortly that would exclude such problems in future. Updates are available for free of charge for all Customers regardless date of purchase. Please, feel free to contact me if You have any questions.

So to me if they are gonna fix it with a firmware update then its a software problem.

03-03-2010, 07:29 PM	#72
Highroller Zealot Posts: 143 Karma: 338 Join Date: Nov 2004 Device: Ebookwise 1150, Jetbook Lite, Slick Er-701	Well my lockup seemed a little different. My screen didn't blank it just froze. On reset it stuck on the Jetbook- Lite screen even when I tried to reload the firmware it froze same place for an hour. They replaced it. I wrote and asked what caused the problem, ie hardware or software? This is the replay I got via email Thank You for Your email. This is not the problem of neither hardware, nor software. This is the problem of compatibility of hardware with software. We are planning to release new updates shortly that would exclude such problems in future. Updates are available for free of charge for all Customers regardless date of purchase. Please, feel free to contact me if You have any questions. So to me if they are gonna fix it with a firmware update then its a software problem.