Was your email too long for them to read it to the end?
I hate it when they reply to show that they care, while it's obvious they haven't even bothered to read your comments first...
If just quoting Trading Standards doesn't work, what should be the next step? I think more advice from Trading Standards might be in order...
Enjoy your prs-505, it's a really good device. But don't let this matter go, I'd hate to see them get away with it...
