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TomK · 02-28-2010, 10:43 AM

Thanks Gertjan! That solved the problem. My card has my middle initial, but my B&N username does not. A summary:

Problem: Irex DR800SG error Could not open this item because of an error in the Digital Rights Management. This error has occurred because the file is property of another user.
Possible cause: Irex "Name on card" field does not match B&N username.
Solution: Use your B&N username for the Irex "Name on card" field (FIRST NAME + LAST NAME fields).

02-28-2010, 10:43 AM	#6
TomK Enthusiast Posts: 13 Karma: 10 Join Date: Oct 2007 Location: Pittsburgh Device: Irex DR800SG	Thanks Gertjan! That solved the problem. My card has my middle initial, but my B&N username does not. A summary: Problem: Irex DR800SG error Could not open this item because of an error in the Digital Rights Management. This error has occurred because the file is property of another user. Possible cause: Irex "Name on card" field does not match B&N username. Solution: Use your B&N username for the Irex "Name on card" field (FIRST NAME + LAST NAME fields).