Hey Guys...
I just read your three responses and I have follow-ups for each of you.
Igorsk:
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This has been mentioned several times on these forums. It is caused by a batch of bad screens by LG-Philips.
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I missed that thread when I did my initial research into my own problem here, so thanks for mentioning it. In the other thread you suggested removing screws to allow access to the screen to check the manufacturer ID. I haven't read the warranty, but it sounds like something that could void it. I am probably wrong, but if I am I suspect you won't hold back in telling me.
Mike: I wonder how much good that would do? Sony (appears) to be disconnected from its Reader customers. I can't imagine why a website with this information would receive any more attention than the users who have been reporting this problem all along, and being told that this fading is "normal" when there is evidence to the contrary. On a more paranoid note, I'm not sure posting serial numbers publicly is a great idea. I don't know why--it just seems like the information could be put to uses other than intended. I'm probably being paranoid here, but the idea gives me pause.
SCION, you wrote:
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Perhaps you should start a new thread with the title Collecting Serial Numbers - Screen Washed Out (or something similar to grab new attention to this).
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Excellent suggestion. This will at least give Mike's idea more direct attention than being swallowed in this thread.
Now...I'm in a place where I could probably "limp along" with things as they are. My PRS-600 is very usable under most circumstances. On the other hand, it sounds like it is "defective" and I would probably enjoy it more if the problem were rectified. But, Sony is not known for its great customer service, at least not here. And we have no Sony reps (that I know of) to advocate for us the way Astak users do with Robertb (whose presence here, along with a very enthusiastic group of Astak uses in this forum, largely contributed to my decision to purchase a PocketPro as a back-up to my Sony).
I am open to changing my mind about the serial number idea. But if Sony isn't going to do anything about it, it would only serve to provide a little "comfort food" to those having the problem--that is, assuming we can properly decipher meaningful digits in the serials to indicate dates of manufacture or lot numbers. Seems like that might require confirmation from Sony as well.
Cheers!