[TomK]

Hello, wondering if anyone has a suggestion for this problem. I received my Irex in the mail a few days ago and configured it yesterday (MyIrex account, B&N account, Adobe ID activation). I loaded several epub books from my home PC and they open just fine. However, I bought a book from the B&N store and loaded another via PC, which are both in PDB format, and I get an error when trying to open them:

Could not open this item because of an error in the Digital Rights Management. This error has occurred because the file is property of another user.

I can confirm that I bought both books. I contacted Irex support and they sent me a generic FAQ on problems with PCB format books, but the only solution which applies is to confirm that credit card details are on my B&N account (they are).

Any ideas out in the community? Also I thought B&N changed their books to epub format -- I guess not? Thanks for your help.