Quote:
Originally Posted by junkyardwillie
If you are using Windows XP, make sure that your files in windows explorer show the file extension (i.e. .pdf, .html, etc). I had the same problem because the extensions are excluded by default in windows explorer but need to be turned on for the irex template builder to work. If you Google "toggle windows extensions" or something like that you should be able to find how to turn them on and off, I think I originally found the answer on one of Irex's forums.
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This advise seems to be gone on the new support site, but the
old one still has it.