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Un-be-lievable! They manage to sound so knowledgeable when in fact they have no idea!
I think the prs-900 does support full justification, so they might just be confused....
Why don't you send them an epub from right here on mobileread, one with full justification already specified in its code? (anyone can recommend one?) Let them find out for themselves.
Good thing that they at least took the trouble to answer though...
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