MobileRead Forums - View Single Post - PRS-600 UK Sony Warranty is useless!

Gatecra5her · 02-24-2010, 06:33 PM

Thanks anyway rmm200!

I would love to talk to the engineer who looked at my reader. He says it's been physically damaged but doesn't know how - so they're blaming me and I have no say in the matter!

Another guy on the phone said "perhaps it's been dropped or brushed off a table accidentally?". This is a huge no! I told him to look at the thing, MINT condition, he patronisingly said "Well sir things can be dropped and nudged and still not have a mark on them".

If there's anything worse than being called a liar it's being patronised!

02-24-2010, 06:33 PM	#19
Gatecra5her Enthusiast Posts: 46 Karma: 36 Join Date: Feb 2010 Location: England, UK Device: Sony PRS-600	Thanks anyway rmm200! I would love to talk to the engineer who looked at my reader. He says it's been physically damaged but doesn't know how - so they're blaming me and I have no say in the matter! Another guy on the phone said "perhaps it's been dropped or brushed off a table accidentally?". This is a huge no! I told him to look at the thing, MINT condition, he patronisingly said "Well sir things can be dropped and nudged and still not have a mark on them". If there's anything worse than being called a liar it's being patronised!