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Old 02-22-2010, 10:58 PM   #5
ltamote
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Posts: 11
Karma: 1018
Join Date: Oct 2006
Location: Rural Texas
Device: Sony PRS-505 (500 dead); PRS-600; Kindle 2; PRS-300; Kindle 3
Quote:
Originally Posted by johnstu View Post
Thanks for the info. I thought I might end up with another 505 (no bad thing).

Is this widespread? I tried a search before posting but didn't seem to come up with anything.
This happened to me, as well. They ended up replacing the 500 with a refurbished 505. It seemed like which unit they sent depended on which refurbished units they had on hand at the time, and whether or not you specified a preference (say for the 505 over the 300). I was never offered a refurbished 600, though.

Quote:
Originally Posted by moosejons_dad View Post
It is too bad that no one you speak with at the repair center knows what is going on and I get a different answer each time call.
This was exactly my experience, also.
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