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Old 02-22-2010, 03:54 PM   #15
Gio
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Gio began at the beginning.
 
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Posts: 12
Karma: 10
Join Date: Jan 2010
Location: Milan, Italy
Device: Cybook, Nook
Quote:
Originally Posted by khlong9 View Post
Hi I had no success trying to upgrade the firmware upgrade via the memory card method detailed on their web site so I contacted them by email and received an alternative procedure which I'm happy to say worked it is forbidden to copy their email but i'm sure if you contact their support team you will get a prompt reply

I had no problem with the firmware update, it works just fine. :-)
My problem is with the internal memory of the cybook and the fact that I can't format it (or add/delete anything to/from it).

Anyway, I did contact the support and they told me it's an hardware problem that can only be solved by sending them the reader. *sigh*
I decided I'll keep my "damaged-but-still-kinda-working" cybook and I'll buy a Nook as soon as I'll have the money, I had a cybook for more than two years, it was probably time for a change anyway... ;-)
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