MobileRead Forums - View Single Post - 500 replaced by a newer model when sent for upgrade

moosejons_dad · 02-22-2010, 12:21 PM

I cannot answer if this is what they do for everyone. In my case they either broke the 500 or could not be bothered fixing it.. It any case I will be a happy camper when I get the new one. It is too bad that no one you speak with at the repair center knows what is going on and I get a different answer each time call.

P.S. The 500 was replaced with a 600 that came today. I still stand by my statement that no one knows what is going on at the repair center as I have gotten a different answer each time. In fact, the tracking # they gave was totally wrong even though it was checked twice by their people. It took three weeks from the time they said I would get it until it came "one day overnight".

02-22-2010, 12:21 PM	#4
moosejons_dad Zealot Posts: 100 Karma: 18 Join Date: Oct 2006 Location: N.J. Device: Sony Readers PRS-500 exchanged by Sony for PRS-600, PRS-505,IPAD3,mini	I cannot answer if this is what they do for everyone. In my case they either broke the 500 or could not be bothered fixing it.. It any case I will be a happy camper when I get the new one. It is too bad that no one you speak with at the repair center knows what is going on and I get a different answer each time call. P.S. The 500 was replaced with a 600 that came today. I still stand by my statement that no one knows what is going on at the repair center as I have gotten a different answer each time. In fact, the tracking # they gave was totally wrong even though it was checked twice by their people. It took three weeks from the time they said I would get it until it came "one day overnight". Last edited by moosejons_dad; 03-01-2010 at 11:37 AM.