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I called the number on the warranty contract first. The very helpful CSR said that the manufacturer warranty would cover a drop from up to shoulder height for up to 1 year and that I didn't have to make a claim under my warranty. She then transferred me to Amazon customer support after explaining the situation. The Amazon CSR said they normally don't cover drops but would make an "exception" in this case and would send me a replacement. Yippee!
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