Thread: 500 replaced by a newer model when sent for upgrade
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Old 02-22-2010, 09:46 AM   #2
moosejons_dad
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moosejons_dad began at the beginning.
 
Posts: 100
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Join Date: Oct 2006
Location: N.J.
Device: Sony Readers PRS-500 exchanged by Sony for PRS-600, PRS-505,IPAD3,mini
Quote:
Originally Posted by johnstu View Post
Hi,

I'm from the UK so I asked a friend in the USA to send off my PRS500 for the epub upgrade for me.

So far, so normal.

But I was just talking to her on skype and she said that they are going to replace the unit with a newer model (albeit refurbished). She isn't into ebooks so coudn't remember which model the guy at Sony mentioned (apart from that it would be silver).

Has this happened to anyone else?
Sony will give you a prs-600. I have gone through the same scenario but have been waiting for more than a month for the exchange. Hopefully Sony will get their act together and move on the exchange.
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