Quote:
Originally Posted by Starka
Truthfully, I wouldn't sell it to someone as it is presently. As you say, I'd rather have a root canal than deal with tech support, and so far, Sony's has been worse than most. I got on line with them the first time it happened, and again the second, and all they keep telling me is that I should buy a new adapter and try that. The thing isn't two months old yet, and they're telling me that they're not authorized to send me a new adapter.
It boggles the mind.
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On the Sony's website it say the adapter let's you read while charging. So the moment you plug in the adapter your books get erased? what happens when you read a book and plug it in?
I know it will sound like a terrible idea, but have you tried talking to them on the phone? They should replace adapter since it's in warranty.