Quote:
Originally Posted by LessPaul
I have been using Norton 2009 and now 2010 with Calibre for over a year without problems. I believe that suggesting the original poster trash their antivirus (which they probably paid good money for) is an unacceptable solution.
Dear OP:
- If you have uninstalled Calibre, re-install and run it.
- Open Norton main screen by clicking on its icon in the system tray.
- In the "Computer" section, select "Settings"
- Under the "Exclusions" section, select "Exclude signature"
- Click "Add", and select "calibre" from the list
* OPTIONAL: I would appreciate if you would next select "Risk Details" and send me a message telling me what it says under "Risk Type"
- Click OK and if it asks you any "are you sure" type questions say yes.
- calibre.exe should now be restored from the Norton "vault" back where it belongs.
- Run calibre.
** If the above does not work, there are other configuration options that can help. This problem can be solved without uninstalling Norton.
If you have future troubles with Norton, your questions might better be posted at http://community.norton.com/ |
Thanks for the constructive suggestions
As said previously the problem was with the Sonar protection, it identified Calibre as being high risk for I think *file operations* (can't remember for sure now) when I dropped an ebook on it and immediately quarantined it.
The pop up gave me the option to re install and exclude from future scans, which as I trust Calibre I chose to do. The next time I ran Calibre it did exactly the same thing so I chose re install and exclude again.
This time it allowed Calibre to run but objected to a module within Calibre, (which I can't now remember), which I also chose to exclude.
I can't find any way to un choose the exclusions so I can't replicate any part of the problem. Nor can I find any reference in the history anywhere of the quarantine or reasons for.
Norton has never objected to Calibre on a full system scan.
It is running without objections now.
Thanks