Quote:
Originally Posted by Davimee
I called Car Toys again tonight to see if they could give me a status update on my order. They apologized and said there is still no status on it, so I asked if I could come in and get my deposit back. They said that would be fine, so tonight we drove in to town to get that taken care of. I don't quite understand what the problem was, but it seems like the person who is in charge of the special orders has not been in touch with them regarding this order, and they are not able to get in contact with that person. Usually they receive email updates with an estimated date of arrival, but for this order they never received anything. Oh well, I am just happy they were willing to give me my money back, and I am done dealing with Car Toys.   |
Dear Davimee:
Thank God you got your money back.
I will talk with car toys and find out who dropped the ball. I sent the second in command a copy of your initial post... but I got no response either.
I have the Presdent's phone number and will chat Monday. They keep telling me their sales are down and I am beginning to see why. ONE suggestion I will make is that they do a sticky onto the Astak Dedicated Forum to chat direct with customers.