Quote:
Originally Posted by Writernan
You're absolutely right! I heard back from Elliot and he says box it up and send it back for repair or replacement.
Of course it's disappointing to play the waiting game again but at least when it arrives this time, it will operate as it should.
Thanks again for everyone's input. Appreciate all the help.
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Dear Writernan:
I am honestly sorry that you have the delay of sending it back. Please keep your SD card when you do send it back. We are VERY quick on turnaround and normally within 24 hours (on working days) it is on its way back to you!
There was some talk once of testing every device before shipping. They ARE tested at the factory; but testing them here has never been done or needed. I just know how I feel when I have to return things. It is agravating. I am very sorry!! We will get it right!