Quote:
Originally Posted by Carlos 31
Hello! I got my device today and I'm having the same problem as Laura . The start screen freezes when it gets to 2 bars and that's it. It's still charging for the first time but let me tell you it does not look fine. I have already tried restarting it and every time is the same... it just gets up to 2 bars and then it dies ( apparently). Any help?
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Dear Carlos:
We would be more than happy to help. I admit I do not know what you mean about "gets to 2 bars and that's it". Are you talking about the battery?
Did you let the device charge 8-12 hours before using it? Did you read the FAQ sheet at:
www.theEZreader.com under "support"?
In any case:
tollfree: 1-866-368-8788
email:
support@astak.com
We will help you!!
Welcome to the Astak Dedicated Forum!! We are glad you are here and posting!