Thread: eBook download errors - who to contact?
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Old 02-17-2010, 02:36 PM   #5
dmapr
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Join Date: Sep 2009
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Quote:
Originally Posted by ATimson View Post
I've got about a dozen books that I can't download from Simon & Schuster; Adobe Digital Editions reports "E_ADEPT_INTERNAL", while Sony Reader reports "Adobe error (-1044)".

Who should I be contacting to get this resolved? (Hopefully not Simon & Schuster, since their customer service is just ignoring me...)
If you can't get it resolved in a couple of weeks and paid with a credit card, contact the CC company and ask for a chargeback. In my experience that does wonders to responsiveness of CS.
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