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Yeah I did try giving BN a call, before I even posted this and after. They're always so busy on the phone line and sometimes they even hang up on me??
Hmm that is interesting. I checked my wifi status and it says it's "ON". But the hotspot wifi is off. Do I have to connect to my hotspot as well? I'm not home, but I'll definitely give that a try when I do get the chance then let you guys know if it worked or not. Thanks for the tip!
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