MobileRead Forums - View Single Post - Cherrypal customer service: lies, ignored emails, and technical incompetence

Mel47 · 02-15-2010, 01:45 PM

Wow, I am sorry to hear of your issues with Cherrypal.

I bought and received the $99 Africa, however, exchanged it for the Bing. I liked the Africa, however, I wanted Windows XP. The Africa was great to surf the web and email, but I ended up needing more for myself and my daughter, who wants to use it too. The Africa runs on Windows CE, so is limited.

From the beginning, customer service was helpful answering all my questions about the company and products. Delivery of product was slow at first, apparently because of the high order volume.

I didn’t need a lot of bells and whistles that some laptops have, however, the Bing is awesome and is certainly competitive with higher priced laptops.

It runs on Windows XP and can do everything my desktop PC does at home, but, the cool thing is, I get to take it with me wherever I go because it's super-slim, light and WiFi compatible. I love it. And, it's energy efficient with a small carbon footprint…which is one of the main reasons I was interested in Cherrypal in the first place.

I highly recommend the Bing.

My husband has a top-end laptop and this one does as much except for a DVD drive.

02-15-2010, 01:45 PM	#95
Mel47 Junior Member Posts: 4 Karma: 10 Join Date: Feb 2010 Device: none	Satisfied Cherrypal Customer and Bing Owner Wow, I am sorry to hear of your issues with Cherrypal. I bought and received the $99 Africa, however, exchanged it for the Bing. I liked the Africa, however, I wanted Windows XP. The Africa was great to surf the web and email, but I ended up needing more for myself and my daughter, who wants to use it too. The Africa runs on Windows CE, so is limited. From the beginning, customer service was helpful answering all my questions about the company and products. Delivery of product was slow at first, apparently because of the high order volume. I didn’t need a lot of bells and whistles that some laptops have, however, the Bing is awesome and is certainly competitive with higher priced laptops. It runs on Windows XP and can do everything my desktop PC does at home, but, the cool thing is, I get to take it with me wherever I go because it's super-slim, light and WiFi compatible. I love it. And, it's energy efficient with a small carbon footprint…which is one of the main reasons I was interested in Cherrypal in the first place. I highly recommend the Bing. My husband has a top-end laptop and this one does as much except for a DVD drive.