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Hello. New here, but I actually know the answer to this question because it happened to me today. You need to make sure that Reader Library is exempt from Data Execution Prevention. It is a Vista protection to prevent corruption of files, but it messes some software up. If you go to Sony online support there is a detailed explanation for how to add Reader Library to the list of programs exempted. In a nutshell it is
Control Panel>System>Tasks>Advanced system settings>performance>DEP
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