Ok. What color is the LED on your reader showing? Red or Orange? Does it blink?
Anyway, charge your reader using a dedicated wall charger overnight (PSP charger will do). Remove the SD card, connect it to your PC and try the update using Sony's firmware updater again. And btw. i doubt that a hard reset would help, though you could try it. Details
here...
Quote:
Originally Posted by jamesbeat
These seem like superstitious behavior to me, and if it's true that you have to do such weird things to the device to get it to work, my opinion of Sony is going to sink to even further depths.
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Well, please keep in mind that you tried an unsupported software update using software from a 3rd party source. It isn't primarily Sony's fault...