View Single Post
Old 02-13-2010, 12:11 PM   #289
lizzybeth05
Member
lizzybeth05 began at the beginning.
 
Posts: 16
Karma: 10
Join Date: Feb 2009
Location: NYC
Device: none
help with uninstalling old calibre & installing new calibre

So i havent used my ereader in a few months, and as a result, I havent open calibre for awhile either. Today i opened calibre and it told me that there was a new version available and asked if i wanted to update. I clicked yes and it directed me to the website so that i could download the new calibre file.

After downloading i immediately started installing the new version (without uninstalling the my other version - vs 0.6.12) After the new installation had started, i noticed that the website says that if the old version is older than 0.6.17 to uninstall calibre, delete c:\program files\calibre and then install the new version.

When i saw this, i canceled the new installations, and then went to c:\program files\calibre and tried to run uninstall.exe but i got the following error:

Code:
Error in action ExecuteAction

Error in action UninstallSelectedFiles

couldn't open "C:/Program Files/calibre/uninstall.exe": permission denied
    while executing
"::open $filename $access $permissions"
    (procedure "miniarc::open" line 64)
    invoked from within
"miniarc::open crap $filename a"
    (procedure "installkit::addfiles" line 2)
    invoked from within
"installkit::addfiles $conf(uninstall) $files $names"
    (procedure "::InstallJammer::StoreLogsInUninstall" line 25)
    invoked from within
"::InstallJammer::StoreLogsInUninstall"
    (procedure "::InstallJammer::CleanupInstallInfoDirs" line 59)
    invoked from within
"::InstallJammer::CleanupInstallInfoDirs"
    (procedure "::InstallJammer::actions::UninstallSelectedFiles" line 336)
    invoked from within
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 62)
    invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
    (procedure "::InstallJammer::actions::ExecuteAction" line 35)
    invoked from within
"::InstallJammer::actions::$component $this"
Error in action ExecuteAction

Error in action UninstallSelectedFiles

couldn't open "C:/Program Files/calibre/uninstall.exe": permission denied
    while executing
"::open $filename $access $permissions"
    (procedure "miniarc::open" line 64)
    invoked from within
"miniarc::open crap $filename a"
    (procedure "installkit::addfiles" line 2)
    invoked from within
"installkit::addfiles $conf(uninstall) $files $names"
    (procedure "::InstallJammer::StoreLogsInUninstall" line 25)
    invoked from within
"::InstallJammer::StoreLogsInUninstall"
    (procedure "::InstallJammer::CleanupInstallInfoDirs" line 59)
    invoked from within
"::InstallJammer::CleanupInstallInfoDirs"
    (procedure "::InstallJammer::actions::UninstallSelectedFiles" line 336)
    invoked from within
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 62)
    invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
    (procedure "::InstallJammer::actions::ExecuteAction" line 35)
    invoked from within
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 62)
    invoked from within
"::InstallJammer::ExecuteActions $id -when $when"
    (procedure "::InstallJammer::RaiseEventHandler" line 79)
    invoked from within
"::InstallJammer::RaiseEventHandler  .wizard"
    (command bound to event)
please help i dont know how to proceed!!

FYI, i still have all my old calibre install files, could i try reinstalling 0.6.12 and then uninstall everything and delete c:\program files\calibre and then install 0.6.40?

thanks in advance

edit: i noticed on the calibre website that a suggestion is to run calibre-debug -g in the comand promt and post the results, so i did this:
Code:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Elizabeth>calibre-debug -g
'calibre-debug' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Elizabeth>

Last edited by lizzybeth05; 02-13-2010 at 12:36 PM.
lizzybeth05 is offline