Thread: back button problem
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Old 02-13-2010, 12:00 PM   #7
desertgrandma
Enjoying the show....
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Posts: 14,270
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Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Quote:
Originally Posted by jfp View Post
Our Kindle is a week old. We are having problems with the functionality of the back button. It does not work as described in the manual. If we restart the unit, it works fine, but after a while it will not "retrace" our steps. We have had to restart the unit every day or so to get the functionality back. The button itself does seem work but not as it should.

I wrote Amazon and they wanted to troubleshoot it on the phone with me. When I made the call there was no troubleshooting involved, they are sending a new one.
Quote:
Originally Posted by canucken View Post
Just spoke with Amazon and apparently (at least with ours - Kindle2) a software issue on V2.3. They're working to update it and ask us to be patient in the meantime.
Quote:
Originally Posted by pa5t0rd View Post
I've been having a similar problem but mine also includes the previous page button acting as the 'back' button at times!

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