Quote:
Originally Posted by yvanleterrible
You lost an opportunity to help someone and all other around this person. She opened a door, which is a rare thing for such a person. You could have been gentle and critical at the same time.
When coworkers open up to me in that way, I feel privileged that they should trust me and repay them with honesty and kindness. In this case you could have helped a lot of the people under her watchdog attitude. As I get older, I try to defuse situations more and more just by putting myself in other people's shoes.
Call her back and test the waters, just to see if she's willing to open that door again. Unless she really is an a******...  |
Yvan, I am afraid the latter is the case. I had already tried gentle tact and talking to her, and it made her worse. She really is a *****.