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kingjimmi · 07-02-2007, 11:30 PM

I bought a book from Sony Connect about 10 days ago. When I went to download it the wrong book was sent to me. When I complained to Sony they said they'd have to get back to me . . . well after a week of waiting I sent another message to Sony and demanded a refund. Still waiting on Sony to get their act together and give me a response.

I don't understand how Sony expects the Sony Reader to succeed if they can't get their online store working correctly. I also don't understand how they can screw up so bad and not give me a refund. By this point in time I have already gone to a conventional bookstore and bought and read the book already and still Sony has yet to respond to my problem.

07-02-2007, 11:30 PM	#1
kingjimmi Member Posts: 14 Karma: 10 Join Date: Apr 2006	Sony Connect screwing me . . . I bought a book from Sony Connect about 10 days ago. When I went to download it the wrong book was sent to me. When I complained to Sony they said they'd have to get back to me . . . well after a week of waiting I sent another message to Sony and demanded a refund. Still waiting on Sony to get their act together and give me a response. I don't understand how Sony expects the Sony Reader to succeed if they can't get their online store working correctly. I also don't understand how they can screw up so bad and not give me a refund. By this point in time I have already gone to a conventional bookstore and bought and read the book already and still Sony has yet to respond to my problem.