Quote:
Originally Posted by IndecisiveMe
I've been trying to decide which ereader to buy and I think this post just helped with that decision! I'm in Australia and buying overseas is a bit worrying for me as I've never done it. I'm worried about warranties and such. Hearing about Laura's problems have helped me with that a little.
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Dear Indecisive:
Actually, I sometimes think half the posts on the Astak Forum are from Australians. All pretty happy and posting away.
We are looking into ways to do something major for Australia. I cannot make any promises... but you may find more local support there in the future.
In the meantime, you, regretably, have my inane ramblings to deal with. I work for Astak... and we keep a good presence here. I agree... calling us from Ausieland (meant with all respect) is not optimum with the time difference. BUT... Elliott is only an email away at:
support@astak.com. Yes, you do need to ship to us for warranty work... but we pay to ship it back to you! And the Pocket PRO is pretty reliable! I had about ten of them running around the clock at CES with a good thousand people playing with them who knew nothing about what they were doing. It was funny... I would look at them after ten minutes or so and somebody, sure enough, had them in the French, Spanish, or Danish language! Not a single one had a problem. I figure they got three years of use in 4-5 days. My body broke down during the show. The Pocket PROs never did!
IF you purchase by midnight (PST) on February 14... you get a free Mighty Bright MiniFlex LED eBook Reader Light!! Do not miss out!!