Thread: screen is getting darker
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Old 07-02-2007, 11:07 AM   #21
JSWolf
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Quote:
Originally Posted by k2r View Post
Unfortunately though iRex told me on 13. May that concluding from the pictures my iLiad had to be send in and verified my adress they didn't manage going any further in the process.

Today I received an email that apologized and said that iRex' engineers will have a look at the pictures to decide what to do.
Maybe they'll tell me to send it in and ask to verify my address?

If somebody has a good CRM-System to sell, go for iRex, what they have now is a stack of post-it notes for trouble tickets and a legion of goats to close them.

Meanwhile my iLiad with the degrading screen has been demoed to two groups of physicians and a popular nerd and author (who might or might not be reading here now.
What I would do instead of waiting for them to get back to you is actually try to call iRex (if possible) and talk to someone to try to get something sorted.
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