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Same thing happened to my pocket pro... the little loading bar on the bottom of the start screen would only get to about two bars... then nothing... It kept getting worse with each use till it stopped working all together. I sent mine back through fedex and they had mailed me a new new one the same day they got the broken one. I had my replacement before the week was up (mailed it on a monday and got it on a thrusday). Of course it will depend how far you are from the shipping location and what day of the week you mail it on. But it was fairly fast.
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