MobileRead Forums - View Single Post - Is Sony becoming a "Free Preview" meanie?

Mrgauth · 02-11-2010, 08:03 AM

My biggest problem with them is their clunky software and lack of customer support. I bought a book 2 months ago and it was not readable on my prs505. They said they would contact engineering and get back to me. Never have. I have emailed them 3x since and get the same response. In the mean time the book is STILL not readable having redownloaded it 10x. What gets me the most is that even though they now know the book is corrupt, they STILL are selling it and haven't pulled it from their site. To me that is unethical.

And before you ask, it is most certainly NOT my reader. I have over a hundred books on it and not a single one is doing what this one does. It is the book.

I am very disappointed in them and question every purchase I make now wondering if I will get the same result.

02-11-2010, 08:03 AM	#2
Mrgauth Addict Posts: 206 Karma: 310 Join Date: Mar 2009 Location: Tulsa OK Device: K3	My biggest problem with them is their clunky software and lack of customer support. I bought a book 2 months ago and it was not readable on my prs505. They said they would contact engineering and get back to me. Never have. I have emailed them 3x since and get the same response. In the mean time the book is STILL not readable having redownloaded it 10x. What gets me the most is that even though they now know the book is corrupt, they STILL are selling it and haven't pulled it from their site. To me that is unethical. And before you ask, it is most certainly NOT my reader. I have over a hundred books on it and not a single one is doing what this one does. It is the book. I am very disappointed in them and question every purchase I make now wondering if I will get the same result.