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Old 02-10-2010, 02:53 PM   #11
Robertb
Astak Director, Bus. Devl
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Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
Thank you, Laura, for trying hard!

Dear Laura:

I feel badly as I want you to get to enjoy the device and keep enjoying it.

Getting an RMA from Elliott is very simple and we can get right on the problem. I appreciate that you are trying everything.

Just please do not worry. I am monitoring all of this and stand ready to assist.
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