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Old 02-09-2010, 02:28 PM   #653
Shaggy
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Posts: 4,293
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Join Date: May 2007
Device: iRex iLiad, DR800SG
Quote:
Originally Posted by TGS View Post
It's more than 48 hours since I placed my order and it is still showing as "Pending Credit Card Authorization". I tried to telephone Customer Services to find out what was happening, only to be told - at just after 10.00 am - that there is no-one there yet, but maybe in half an hour!
There's a glitch with their website where sometimes the status doesn't get updated. Usually you can open a trouble ticket on their tech support site, give them your order number, and ask for the current status.
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