It rarely is useful to hear that other people's set up works. I'm glad yours does, but that does NOT exonerate Sony for creating such terrible software, nor does it help other people with their installations. Between Win 7 having network driver issues and Sony Reader software being total garbage, there are going to be PC installations that won't work regardless of whether they were tweaked or are standard. Mine is standard and not tweaked. No two PCs are the same. They have different hardware, drivers, software, etc. That is the nature of an open system where we can choose our hardware and software. So quite frankly I don't give a hoot if your system works because it is not indicative of all other systems.