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Old 02-09-2010, 01:58 AM   #24
ondabeach
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Quote:
Originally Posted by Steve Jordan View Post
I've always felt authors/publishers should include their contact information with the book itself; I do, and I always respond to e-mails about formatting issues. But it doesn't hurt if there is a similar contact point for ZuluExpress, to pass on that info (or to be informed when authors seem to be ignoring their customers' requests for formatting fixes).
Top shelf stuff as always Steve, having your email and website details in your eBook is a no-brainer (you'd think). How about I add an "e-Mail the Author link" for each book in the library. The link would also appear in the member's "Downloaded eBooks" list.

I could also add a little blurb to the receipt page the customer sees after their payment has been received.

Something along the lines of "We constantly monitor the quality bla bla.... but if you find any errors bla bla..... please contact the author here joe@bla.com. If you do not recieve a reply then contact us here bla bla. And we will bla bla.

Last edited by ondabeach; 02-11-2010 at 04:19 AM. Reason: typo
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