I had some trouble today getting a couple of books on the sd card, but finally figured out that Stanza worked better for me. While I was doing this, the jbl kept shutting off (have in the original batteries that came with it). It continued to shut off while I was trying to load the books and I had to keep turning it back on. After I got the books loaded I had to turn it back on and went to the book that my hubby was reading. Once I got to the page it continued to keep shutting off. Couldn't turn a page without it shutting off. I turn it on and it immediately turned off again. Turned it on a couple more times with the same results. I decided to try to change the batteries. Put 4 new alkaline batteries in and turned it on. Nothing. Took the batteries out and put them back in. Still nothing. As a last resort, I put the original batteries back in and it finally came on. It went through the Jetbook Lite page, picture page, then finally loaded the menu page. It took a few minutes to do this. I went back to the book he was reading and it was right where he left off. Now it seems to be working fine but I am seriously considering returning it to Newegg for a refund. Anyone know their return policy? I need to make up my mind quickly because I know they have to have it "in their hands" within the 30 days. Just wondered what their policy is on refunds. Do they charge a restocking fee? (It needs to be repaired, not restocked) I know I have to send it back at my own expense but with the frustrations that I had today it might be worth it.
