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Old 02-08-2010, 12:02 PM   #27
JerseyBiker
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Posts: 260
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Join Date: Jan 2010
Location: South Jersey
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Quote:
Originally Posted by dragonbone View Post
Also.... a formal letter doesn't start with 'hello' and doesn't end with 'best regards'...
Just saying .
All consumers are not necessarily experts at writing formal letters. I think it's important for the recipient of the letter to realize that the concerns are coming from ordinary people and not necessarily professionals in the business. I learned that from working with organizations that encourage citizens to write to their Legislators.

~eddie
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