Quote:
Originally Posted by HarryT
I'm sorry - how does trying to offer helpful advice on how to get a complaint letter noticed by the people who can actually do something about it make someone "perfect"? If you don't want the advice, that's fine with me - just ignore it - but perhaps someone else may benefit from it.
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Hmm. Sorry to butt in, but from an outsider's point of view I can see how the poster might have been a wee bit irked by your comment - it did sound a bit patronising. Although you had the best of intentions it may have not been seen in that way. Maybe if you added another sentence or two describing your intent this wouldn't have been the case (IMHO).