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Old 02-07-2010, 07:04 PM   #57
Katelyn
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Posts: 225
Karma: 342
Join Date: Jul 2006
Location: Indiana
Device: Pocketbook 360, Iphone 3g, Sony 505, REB1200, GEB1150
Quote:
Originally Posted by StevenK View Post
What happened when you tried the Restore feature in the Control Panel?
When I launch Restore and select YES (I really want to do this), I get the following pop up:

Error
Attribute failed.

Clicking the X in top right corner does nothing - pop up won't close.

If I then choose NO, I get the following pop up:

Fatal Application Error
Application turnoff.exe has performed an illegal operation and will be shut down. If the problem persists, contact program vendor.

Program: turnoff.exe
Exception: 0xc0000005
Address: 00011CA8

I then have to restart to get rid of the minimized Restore tab.

New device too

I emailed support asking what I should do about the exception error.

Last edited by Katelyn; 02-07-2010 at 07:13 PM.
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