Quote:
Originally Posted by KlondikeGeoff
Thanks! I've bookmarked it for the future, and sent them polite suggestion that they might want to take a look at their pricing.
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Just for your amusement, following is the response just got from Sony:
"Hello,
Thank you for contacting Sony Connect! We sincerely appreciate all the time and effort that you have taken to explore our CONNECT eBook service and to share your opinions with us. It is very important that we receive this feedback from our users so that we may better serve all our customers. If you would like to send us more information so we can look into the issue you are experiencing we will review and follow up.
Please let me know if I can be of any further assistance.
Sincerely,
Padraic
Customer Service
Sony Connect"
This is what we used to call a "bedbug letter." Anybody remember this?
Years ago a businessman took the 20th Century Limited to Chicago and was distressed to find bedbugs in the bunk. He wrote a letter chastising the railroad for this in such a high class train.
He got a letter immdiaately from the president of the NY Central RR, apoligizing profusely and assuring him that all efforts would be taken immediately to correct this deporable situation.
The only trouble was that the secretary forgot to take off the little note attached, which read, "Send this guy the bedbug letter."