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Once a customer starts with eBooks, why would they go to a physical bookstore? Before eBooks, if I wanted a book NOW I would go to the bookstore. If I was willing to wait a bit then I could checkout the library, used books, and eRetailers. But, with eBooks now is RIGHT NOW.
Another reason to go to a physical bookstore was to discover what I want to read. Browsing or advice are what I sought. Or, sometimes author readings and discussions.
So what can a physical bookstore offer me now?
1) used books and a book exchange: used books are less expensive and have more rights than eBooks
2) A knowledgeable proprietor who can expand my author list, "If you like Nevil Shute... you might like _____".
Unfortunately, I think the future of physical bookstores will be primarily used books along with supplying used inventory to huge eRetailers acting as brokers.
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