Quote:
Originally Posted by bryce
I tired to order something from diesel ebooks, but after I entered the credit information I was unable to complete the order.
Yet today, I find that I have been charged *3* times for the same order I didn't make.
I understand that I may have had browser problems - but when I go to my account on Diesel, it confirms that I have NOT ordered ANYTHING in the last 30 days!
So...why the charges?
Diesel *seems* like a legit company...but now I have to decide if I need to contact my bank first thing in the morning - or wait for Diesel to respond to my complaint report - and hopefully not charge me any MORE money.
I know it's only $21 - but I'm on a limited income and for me that's a LOT. I could REALLY use the money I was charged for NOT ordering a book to be refunded.
I posted here because a noticed a Diesel rep addresses problems here, so I was hoping they'd notice mine.
I'm not saying it's a bad company - I just wanna get the problem solved, if that's possible...without having to cancel my debit card and block Diesel...but I'm worried that's the best course, and just right off to loss - even though it's a hunk of money for me.  |
Hey, great jobs guys - I actually got a reply, and the charges were declined so wont go through!
THANKS!
