Quote:
Originally Posted by Davimee
Robert, I don't know if this is a possibility (or maybe it's even out there somewhere), but while people are suggesting things for the web page, they might consider having the ability to download the users guide or manual for the ebook readers. I know for myself, when considering an electronic purchase, I like being able to see the manual ahead of time so I have a better idea what I'm getting myself into.  Also, it makes it a little easier to use the device if I've already read up on it while I'm waiting for it to arrive. |
Dear Davimee:
Here is the oft-explained problem and I am glad you brought it up again!
Generally, we get the User Manual to rework about three months before we get the real device. In other words, I get a file of horribly written English that I have to try to put into some semblance of readability. Then, I have no knowledge of the real device and yet I am charged with explaining it. BUT... the Printer in Taiwan has to print it up so I have to rush it back.
The end result is that the User Manual hits some good points but only a few. That is why we use the FAQ sheet as that we can change and keep relatively current. THE FAQ is a great tool for us and the User Manual not so great.
THIS is why I try to recommend to each new end user to "READ THE FAQ SHEET".
The situation is gradually improving on the User Manual.