Quote:
Originally Posted by mgmueller
I don't get lots of the complaints about iRex. In my opinion, other units/manufacturers lack way more features and noone seems to care.
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I think most of this comes from people violating the golden rule of "buy a device for the features it currently has", especially considering that the iRex devices tend to be on the upper end of the price range. People pay a lot of money for a device that they are assuming will get the promised features, and then get really frustrated/angry if those features don't get implemented soon enough, or at all. iRex, for good or bad, tends to be a lot more vocal than people give them credit for. The fact that we even know what features they are working on or thinking about working on is more information than we know with most companies. Sometimes knowing that information can be good, but sometimes it can be setting the users up for disappointment, especially if they are basing their purchase decision off of those future plans.
There have also been a few occasions where iRex has said that a device would have a feature, and it turned out that it didn't. Most notably some of their claims of battery life in the past haven't been backed up with real world results. This one isn't something that you can really defend, iRex should definitely not be making claims that it can't deliver. However, I still think that consumers should do their research ahead of time and not just take the company's word. I'm not excusing iRex here, I'm just saying that we need to be thinking about protecting ourselves as consumers and making sure that we research a product that we're going to be spending several hundred dollars on. I can understand people being frustrated/angry about this a lot more than the "promised features" above.
So far, it sounds like the testing being done by those who have already gotten a DR800S is pretty positive.