And let's not forget the product quality at the moment.
The ludicrous over-pricing of eBooks in an apparent mad dash to cash in on new sales has been accompanied by a deplorable absence of seemingly basic quality control.
Of the thousands of paper books I've bought over the years, maybe a few has the odd type or format hiccup here or there. But this current wave of publishing mafia puts out ePubs infested with typos, missing/cut sentences and the crappiest formatting around. And consumers are expected to pay full price and sometimes more than the paper price for this rubbish.
Any cost of an eBook must include proofing, and clearly that's not happening in many cases. If I find these kind of errors in any eBooks I purchase, I contact the vendor and request a proofed replacement or a refund. Obviously no correct copy ever exists, and the only store to hesitate is Waterstones UK - they haven't said "no" but they are stonewalling me with the old "your query has been forwarded to the appropriate department" claim - I bet!
