I loved my JBL before I ran into the screen freeze problem. Today when I called to get a RMA number to return my Jetbook Lite I was asked if I wanted an exchange or my money back. I decided I just wanted an exchange. The freeze problem seems to not be common and most people are happy and satisified with their Jetbook readers.
There havent been a lot of complaints with frozen screens, only a few of us have experienced it. Hopefully I made the right decision.
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