Quote:
Originally Posted by JoeD
One thing I will say though. The extra charge should be mentioned on their website and certainly should appear before you've gone through with your purchase allowing you the option to back out if you don't want to pay it. If that isn't the case, then that is imo worth complaining about.
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I don't know about BoB, but at Fictionwise there is a warning in a highlighted box on your cart page - "A handling fee of 50 cents will be added to your total if it is under $5.00 and paying by credit card/PayPal." The transaction fee is also added to the cart total if you select PayPal or CC for payment. They definitely aren't trying to hide anything, and yet I still messed up and paid the fee one time because I wasn't paying attention (and I was well aware of it before that happened - totally my fault for not noticing that the 5% coupon they were offering took the book price below $5.00).