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Old 01-31-2010, 04:43 PM   #6
Solicitous
Wizard
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Posts: 1,434
Karma: 1525776
Join Date: Aug 2009
Location: TAS, Australia
Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G
Another Aussie here. You'll get exactly the same support/service/product as someone buying in the US. For me the only "problem" (if you could call it one) is the supplied USB AC Adapter is US-style pins, so if you wish to charge via AC then you'll need to purchase a travel adapter to go from US to Aus pins, or just buy an USB AC Adapter (any USB charger will do (5v 1000mah), I paid $12.00 for mine), or alternatively you could just charge via USB on your computer.

If something does go wrong with the device I believe that regardless of where you live, you send the device to Astak, they repair and ship back to you (you pay to send it to them, they pay to send it back to you - as I understand). I have called their sales support and had wonderful service.

Being a 5" ereader I highly doubt something new will come out shortly. Like all technology there is the risk of something new coming out right after you buy, however looking at the market the 5" devices were released (by most manufacturers) from mid last year onwards, so they are still relatively new. Also when you look at the specs, the 400mhz processor, Epson controller etc, the Pocket Pro is running some fairly similar hardware to the new ereaders being released now (and the ones being released now are large screen).

Anything else you need to know? Well there is another thread on this forum where Robert (Astak Rep) announced purchases for the next couple of weeks will come with a free book light (nice light, not just some cheap thrown in device but a good quality booklight).

All I can say overall is I am a very very satisfied customer and will not hesitate at all buying internationally from Astak again.
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